Privacy policy

What we collect

• Your name, delivery address, phone number and email, to ship your parcel and for customs forms
• Your WhatsApp messages, quotes and order history
• Payment records from PayPal, Wise or Western Union (we never see your full card details)
• Measurements you send us for sizing

Who we share it with

• Sellers in China see only our warehouse address, not yours.
• Carriers and customs receive your name, address, phone number and the parcel contents, as required for delivery and customs clearance.
• Payment providers (PayPal, Wise, Western Union) process your payment under their own privacy policies.

We don't sell your data or use it for advertising.

How long we keep it

Order and payment records are kept for 6 years for accounting. Chats and measurements are deleted 2 years after your last order, or earlier if you ask.

This website

This site does not use advertising or tracking cookies. The quote form doesn't send anything to our server: it copies your text so you can paste it into WhatsApp.

Your rights

You can ask for a copy of your data, corrections or deletion at any time on WhatsApp.